Our People

We are a team of experienced credit professionals, who have come together to provide a fresh approach to collections services. Our team includes award winning experts in international credit and collections with diverse backgrounds in many different industries.

Our people work together in client specific teams, so that we get to know your business thoroughly. We share information relating to dispute resolution to accelerate the learning process and develop our cumulative account specific knowledge. In this way our strong learning culture directly impacts our performance outcomes.

Our Vision

Our vision is to provide an outsourced credit management service that is truly industry leading in terms of overall collections performance, and to deliver that with exceptional standards of client service. We do this by engaging experienced credit professionals, investing in learning and development, and by working at a greater resource intensity to achieve our goals.

How This Benefits You:

Our Values

Our core values are excellence, quality and contribution. We ensure that our values are reflected in the work that we do to create a strong company culture that ensures that we deliver on our promises.

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Excellence

Our expert team members have won multiple industry awards and have extensive experience in the credit industry so they understand the particular challenges that you face. Local presence ensures local knowledge, enabling us a deliver a service that benefits from locally nuanced collections processes.
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Quality

Our robust quality standards are embedded into our collections processes, ensuring that the strategy taken on each case is optimally effective and cost efficient. We work to understand our clients’ businesses in detail, enabling us to unlock disputed debt. The service we deliver is consistent and reliable, giving our clients peace of mind.
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Contribution

Our team are active in the credit community so that we can play our part in sharing best practice for the good of the credit industry as a whole. Through active involvement with the credit community, we give back to the industry and promote excellence to the next generation. Speak to us to find out about upcoming events or see our news page to read about our recent contributions.